COVID-19 Tenant Resources

COVID-19 Tenant Resources

Statement from Berkshire Hathaway Property Management Concerning COVID-19 and Rent  

We encourage all residents who are in financial distress to proactively reach out to work with their community managers prior to April 1
We value our relationship with you and wanted to reach out in these difficult and uncertain times.
The COVID-19 pandemic, and the measures being taken to reduce transmission of the virus, will mean adjustments and challenges for all of us. To help us help you, we ask that you be open and honest about how the pandemic is impacting you and your family.
Please let us know immediately if you have returned from foreign travel, or you’re experiencing cold-like symptoms, such as cough, sore throat, difficulty breathing or mild to moderate fever.
These may be symptoms of coronavirus-19. There will be no detrimental repercussions, we simply want to be proactive and alert others in the building and maintenance/service crews that may need to enter.
Going forward, please know we are exploring options for financial assistance that the federal government recently announced. While we cannot stop costs associated with ongoing needs, such as rent, heat and water, maintenance, we are investigating aid that may help us minimize our monthly rental property expenses — and this would give us the opportunity to pass this aid on to you.
Until then, we encourage you to investigate help that is being offered by federal and provincial governments. Just recently, the federal government announced a number of measures that may  be of help, including an emergency care benefit for people who are self-employed, deferral of income tax owing until August 2020, and expanded criteria for employment insurance eligibility.
Finally, we ask that you openly communicate with us. If you are experiencing COVID-19-related financial challenges that will affect your ability to pay your rent on time, please contact us at 414-688-6772 or to discuss available options.
Perhaps you are facing job uncertainty, temporary loss of income or other financial hardship due to coronavirus public health measures and their impact on the local and national economy. In these uncertain times, we want to work with you to ensure your housing is secure, despite the challenges ahead.
RENT WILL STILL BE DUE But may be delayed for 3 weeks

without penalty with proof of income loss due to COVID-19


If you unable to pay rent on time for April. 

Please send the following documentation to:
FAX – 414-409-7661
  • Provide a detailed letter of current circumstances. Please include what your plan is to Pay rent for the missed due date, when you are able to pay and re-pay plan. 
  • Proof of job loss due to COVID-19. Can be a letter or statement from your employer or Health care professional.
  • Proof of application to community resources such as FMLA or Unemployment

If there are multiple tenants in same household affected, each tenant will need to supply the above information. ***If only 1 tenant of multiple are affected this will only affect the affected persons rent.

EVICTIONS: As a relief to any tenant experiencing job loss due to COVID-19, it appears that evictions will be held for 3 months. All tenants who are behind on rent will receive all notices as normal as part of procedure, but will be held for 3 months to give tenants the ability to get current on rent.
LATE FEES: May be waived in all circumstances involving loss of income due to COVID-19.
MAINTENANCE REQUESTS:  Please fill out any written maintenance requests through your portal as needed. Non-emergent requests may be routed and scheduled in order of importance.  All emergent requests will be handled.
Although Our Office is closed to the public, we are available via phone, email and text from 9am-9pm daily.
We wish you and your family well and,  “Be kind, be calm, be safe.”

Our tenants and potential tenants health and safety are vital to us at Berkshire Hathaway.
We understand that at this time many people need some sort of assistance
and are not certain where to turn for help.

We have compiled a small list of resources for those in need.

Where’s my stimulus check? Here’s when your payment should arrive

The IRS will start sending out paper stimulus checks by the end of April.



  1. Text your zip code to: 897211
  2. 2-1-1 Wisconsin – Resource Directory
  3. 2-1-1 Wisconsin – COVID-19 Information
  4. COVID-19 (Coronavirus) Resources




  1. The Milwaukee County Department on Aging is offering home delivery and some meal pick up options.
  2. Milwaukee residents older than age 60 who meet certain income requirements can get a free box of healthy food from the Hunger Task Force. 
  3. The Boys and Girls Clubs of Greater Milwaukee are providing three meals a day for kids under age 18. Follow the link for a map of participating locations.
  4. The Hunger Task Force’s mobile produce market will still be serving seniors in Milwaukee, Racine and Kenosha counties.
  5. Apply for state unemployment benefits here. The state also has an FAQ about applying for unemployment during the COVID-19 outbreak.
  6. The American Birkebeiner Ski Foundation has compiled a list of COVID-19-safe outdoor and indoor activities to stay active, including over 350 virtual workouts, tips for social distancing with kids and online yoga classes.
  7. Federal Stimulus Check: Individuals can receive $1,200 and married couples $2,400 Parents can receive an additional $500 per child under 17. You MUST file your taxes to receive a stimulus check, even if you did not have income or if you may owe taxes. Taxes are easy to file online TaxACT • H & R Block or Tax Slayer

    Apply for Emergency Assistance Help for low-income parents to pay for emergency housing or utility-related expense. Apply for Emergency Assistance Online (414) 389-6000 UMOS 2701 S Chase, Milwaukee, WI 53207

    We Energies will not be charging late fees or disconnecting services.

    Energy Assistance Currently once each heating season, Oct 2019-May 2020; Applications over the phone (414) 270-4653, or schedule on-line. It takes about an hour to sign up. Eligible applicants receive a $200-$900 credit on their WE Energies bill Apply for Energy Assistance

    Emergency Food Hunger Task Force has on-line map of up-to-date, reliable food sources in the community Hunger Task Force For information by telephone dial 211. MPS is providing Free Meals for Students. The Milwaukee County Department on Aging provides home delivery and meal pick up options. Wisconsin – FoodShare Information on how to sign up.

    Domestic Violence Sojourner 24-hour Hotline Sojourner Online Hotline (414) 933-2272 Latina Resource Center (414) 389-6510 UMOS Domestic Abuse and Sexual Assault Help

  8. Unemployment Benefits If you have been laid off or have reduced hours due to COVID19, you may be eligible for unemployment benefits. Apply by phone (414) 435-7069 or online at Apply for Wisconsin Unemployment Once you apply you will have to file a weekly claim until you return to full employment.